SIM Only Plans for Mobile
iiNet’s SIM Only mobile phone plans give you heaps of data, calls and SMS to Australian and international numbers. Enjoy great value month-to-month plans that auto-renew each month.
Call Rates
In light of recent events in Ukraine, iiNet is offering free standard international mobile calls from Australia to Ukraine (+380).
Free calls to Ukraine offer available until withdrawn. A small number of customers may still see charges after placing mobile calls to these countries. In this instance, please contact customer service for a full credit.
- Mobile Call Rates
| Type of service | Rate |
|---|---|
| Standard voice calls | |
| Calls to standard Australian numbers | Unlimited |
| Calls to standard international numbers |
International call rates (for calls that aren’t included in your plan).
For plans purchased prior to 2 August 2024, please click here to view international call rates. |
| Standard video calls | |
| Standard national video calls | Not available |
| International video calls | Not available |
| Standard SMS & MMS | |
| SMS to standard Australian mobiles | Unlimited |
| SMS to international mobiles | 50c per message (max 160 characters) (for messages that aren’t included in your plan). |
| MMS to standard Australian mobiles | Unlimited |
| MMS to international mobiles | 75c per message |
| Voicemail | |
| Voicemail deposit within Australia | Unlimited |
| Voicemail retrieval within Australia | Unlimited |
| Special numbers | |
| Calls to 13/1300 numbers | Unlimited |
| Calls to 13/1800 numbers | Unlimited |
| Calls and SMS to 19 numbers | Not available |
| Calls to directory assistance (1223) | $2 per call |
| Calls to iiNet support (13 22 58) | Unlimited |
| Other services | |
| Call diversions to standard Australian numbers | Unlimited |
| Call diversions to international numbers | Not available |
| International roaming | International roaming rates |
SIM Options
Once you’ve chosen an iiNet mobile plan, you’ll be asked to select between a physical SIM or an eSIM during our secure signup process.
-
Physical SIM option works with all devices, as you can push out the size of the SIM that you need (Standard, Micro, or Nano). iiNet offers free SIM delivery, including free express delivery in metro areas.
- eSIM is the digital version of a SIM that is built into the device (if you have an eSIM compatible device). Because you don’t need to wait for a physical SIM to be delivered, you can be ready to use your iiNet mobile plan in minutes with online activation. Learn more about eSIM swap.
You can change to a different SIM type at any time by calling us on 13 22 58 – for example, if you change to different phone or your SIM is lost or stolen. A $10 SIM replacement fee will be charged for physical SIM replacements.
Network Coverage Checker
We use the 4G Vodafone network, as well as 5G Vodafone network on select plans.
5G-eligible iiNet mobile plans:
- $35 Medium plan (purchased on or after 2 August 2024)
- $45 Large plan (purchased on or after 2 August 2024)
- $39.99 Extra Large plan (purchased between 9 September 2021 and 1 August 2024)
Vodafone has expanded its 5G coverage for customers with specific devices. In non-5G coverage areas, or if you don’t have an eligible iiNet mobile plan or compatible 5G phone, you’ll automatically connect to the 4G network, where it’s available.
Use our network coverage checker below to see the Vodafone 4G and 5G coverage in your area. This Australian network coverage map should be used as a guide only - whilst we try to ensure accuracy; factors such as building construction, local conditions, device and software, download source and traffic volumes may impact your experience. While we continue to support you on our reliable 4G network, Vodafone’s 5G network is progressively being rolled out to selected areas of major Australian cities.
An iiNet SIM and/or eSIM can only be used with approved devices. Using a device on our network other than an approved iiNet device may impact your ability to make calls including emergency 000 service calls or access our full 5G coverage.
Important Things You Need To Know
About your SIM Only mobile plan
General for all plans:
All iiNet mobile plans are paid each month in advance and auto-renew every month until you cancel. The recurring monthly plan fee is charged in advance, 7 days before the start of the next billing cycle.
Speed caps:
For iiNet mobile plans purchased after 2 August 2024, plans are speed capped at:
- Small Plan: 150Mbps on our 4G network
- Medium Plan: 150Mbps on our 4G and 5G networks
- Large Plan: 250Mbps on our 4G and 5G networks
These speeds are the maximum potential speeds that you may get access to. The actual network speed you experience may be slower and will vary depending on various factors including your device, location, available bandwidth and source of download.
Additional prepaid balance:
Purchasing a prepaid balance is optional – your default prepaid balance is $0, and you can use the included value of your plan without a prepaid balance. A prepaid balance allows you to use additional features that aren’t included in your plan, such as:
- Calls, SMS and MMS to international numbers
- Excess data ($10 for 2GB)
- International roaming (making calls, using data and sending SMS/MMS while overseas).
Excess data:
Excess data is not included in your plan and requires a prepaid balance of at least $10 otherwise your mobile data will become inactive until next month’s billing cycle.
If you use up the amount of data included in your mobile plan, then:
- if you have a prepaid balance of at least $10, 2GB and a charge of $10 will be automatically added to your plan;
- if you don’t have a prepaid balance of at least $10, your mobile data will become inactive until your next billing month activates, or your balance is topped up to the minimum $10 charge.
2GB of data for $10 will be automatically added as many times as needed during your billing cycle, provided that you have a sufficient prepaid balance.
International calls and SMS:
The following standard international calls and SMS are included in all iiNet mobile plans purchased after 2 August 2024 :If you use up the amount of data included in your mobile plan, then:
- Small plan (which includes 100 minutes of international calls and SMS to 31 countries each month).
- Medium and Large plans (which include unlimited minutes of international calls and SMS to 31 countries each month).
Check out our international call rates for a full list of included countries and call rates.
Note: Countries may vary. Calls to satellite phones are excluded. Calls to excluded countries or calls that exceed the monthly minutes allocated to your selected plan will be charged at ‘Pay As You Go’ rates from your prepaid balance (if available).
International roaming:
To ensure you do not incur unexpected and high data usage fees whilst roaming, we recommend disabling mobile data and roaming settings on your device before going overseas.
If you would like to use your plan overseas, you will need to make sure international roaming is turned on in Toolbox.
For more information about international roaming, check out our support page.
Calls to emergency services:
You can contact emergency services using an iiNet approved device. Using a device other than an approved iiNet device may impact your ability to call emergency services.
Included and excluded usage
Included usage:
-
Unlimited calls, SMS and MMS to standard Australian numbers
-
Included data as specified for the plan you have purchased
-
Included international calls and SMS as specified for the plan you have purchased
-
Unlimited voicemail deposit and retrieval
Standard rates apply for usage outside of the included calls and for excess data. Unused included calls and included data are forfeited at the end of each monthly billing period. Any unlimited usage provided is only for use in Australia.
Included data:
iiNet plans have a specific amount of included data each month. Data usage is not unlimited and will be taken out of your included data.
- If you exceed your plan's included mobile data amount, additional excess data usage charges may apply.
- Any unused data does not roll over into subsequent months and will be forfeited at the end of each monthly billing period. · Data usage records in Toolbox may be delayed by up to 30 minutes.
- Data usage includes combined upload and download data transfer.
- Some mobile phones have the capability to run multiple data sessions at the same time. This will be recorded in your mobile usage as overlapping data usage within the same time periods.
All data for use in Australia within 4G and 5G coverage areas. A 5G-enabled phone is required in a 5G coverage area to access the 5G network. If you are not within a 5G coverage area, your service will automatically switch over to 4G and speeds will be less than that of 5G. Actual speeds and functionalities may vary due to things like device capability, location, and network congestion.
Excluded usage:
- Calls to international numbers after the first 100 minutes and 100 SMS (Small plan only)
- MMS to international numbers
- Calls to satellite phones
- Third-party content
- International roaming, directory assistance and other enhanced services
Payments and prepaid balances
These iiNet mobile services are prepaid. You must pay the monthly recurring charges in advance. In addition, you have the option to make additional prepayment for usage that is not within the included value for your plan (“Additional Prepayment”) up to the amount of the Additional Prepayment or the balance of it from time to time. You may make Additional Prepayment at the time of commencement of your service or at any time or times afterwards via the Toolbox section of the iiNet website. If you choose to make Additional Prepayment, the amount will be debited from your nominated bank account or credit card. We will send you messages about your usage during the month. If your service is cancelled any unused balance of the Additional Prepayment (“Prepaid Balance”) will not be refunded to you but will be retained by iiNet. You agree that no bill will be provided for this service and that direct debiting of your account or charge to your credit card may occur notwithstanding that no bill is provided and that it may occur even though you may not have had the opportunity to check charges at least 10 working days before the debit.
Excess data
These plans have a certain amount of included data each monthly billing cycle. If at any time in a billing cycle you use more than the amount of included data, we will charge $10 out of your Prepaid Balance to increase the amount of included data available in that particular billing cycle by 2GB. If there is insufficient funds in your Prepaid Balance, your mobile data will become inactive until your Prepaid Balance is topped up to a sufficient level. If your usage is high, this can occur more than once per month.
Example of charges:
- 1MB excess data: We will charge $10 out of your Prepaid Balance which will give you an extra 2GB to use for the billing period
- Over 2GB excess data: We will charge another $10 out of your Prepaid Balance which will give you another extra 2GB to use for the billing period
iiNet will endeavour to warn you via SMS when you are about to exceed and have exceeded your included plan value amount. iiNet displays the information regarding usage to you (via Toolbox) 30 minutes after you accrue it. You are responsible for any usage irrespective of any warnings.
Frequently Asked Questions
Billing
How am I billed for my mobile service?
iiNet's SIM Only plans are billed on a prepaid month-to-month basis. When you sign up, we will debit your bank account or credit card for:
- the first month's monthly charge
- any prepaid balance you have requested during sign up.
For the following months, you will be charged 7 days before the end of the monthly period for your next month’s service.
How does the optional prepaid balance work?
Prepaid balance is required to bill any usage that isn’t included in your plan. This could include things like:
- Calls, SMS and MMS to international numbers
- Excess data ($10 for 2GB)
- International roaming (making calls, using data and sending SMS/MMS while overseas).
Purchasing prepaid balance is optional – your default prepaid balance is $0, and you can use the included value of your plan without a prepaid balance.
If you don’t have enough prepaid balance to cover a particular usage that isn’t included in your plan, then that usage won’t be available until you’ve topped up your prepaid balance.
You can check or top up your prepaid balance by logging into Toolbox. If you choose to top up your prepaid balance (minimum $10), the amount will be debited from your nominated bank account or credit card. If your service is cancelled any unused prepaid balance will not be refunded to you.
What happens if I use less than my included value?
Any unused data or calls will expire at the end of the month and won’t rollover into next month’s usage. You will pay the minimum monthly charge even if you use less than the advertised price of the plan.
What happens if I use more than my included value?
You will be charged for the calls, SMS or MMS made outside your included value based on the call rates advertised. These funds will be taken out of your prepaid balance.
If you use up your included data, we will automatically charge $10 to your prepaid balance and provide you with 2GB of data. If your prepaid balance is less than $10 you will not be able to use data until you top up your prepaid balance, or until the start of your next billing month when your included data resets.
Will you let me know if I have reached my included value?
Yes. We will send you a text if you reach 50% and 85% or if you use up your included data and/or international call minutes and SMS.
How can I keep track of my data and call usage?
You can monitor your actual usage by logging into Toolbox. The usage displayed will be delayed for some call types and data usage for up to 30 minutes. This could be longer for international roaming usage and for any third-party services ordered through your mobile service. You can turn off data, bar outbound calls of various types, restrict roaming and make use of other spend management tools at no charge all via Toolbox.
Can I change to a different iiNet mobile plan?
iiNet offers a no lock-in contract on all mobile plans, meaning you can change to a different plan if your needs change. To change your plan, login to Toolbox and select ‘Change Plan’. Then, follow the prompts. Any change of plan will come into effect from the start of your next billing period.
Service
Can I bring my own number?
Of course! Once you’ve chosen an iiNet mobile plan, you’ll be asked to select between getting a new number or transferring your number to iiNet from another provider.
Can I bring my own phone?
You’ll need to bring your own 4G (LTE 1800/850 MHz) or 5G compatible phone to use your iiNet mobile plan. Your phone may require network unlocking if your phone hasn’t been used on the Vodafone network before.
What is 5G?
5G is the fifth generation of mobile technology that is capable of much faster speeds compared to 4G. You can access the 5G network if you have a 5G approved device and you’re in a 5G coverage area. If you don’t have 5G coverage, an eligible iiNet mobile plan or 5G-enabled device, you’ll continue to automatically connect to the 4G network, where it’s available.
Can I use internet tethering with iiNet mobile?
Yes, iiNet supports tethering and will use the included data from your mobile plan.
Which countries can I send international SMS to?
For plans purchased after 2 August 2024, you can send standard SMS to 31 countries (100 SMS for Small Plan, and unlimited SMS for Medium Plan and Large Plan). If you use up your included SMS to the included 31 countries, or for standard SMS to other countries, check our international call rates to see the list of countries included in your plan.
Are premium services available with my iiNet mobile plan?
Premium services (including calls and SMS to 19 Numbers) are not available with an iiNet mobile plan.
Bundling
What if I am an existing iiNet customer?
Before choosing a new mobile plan, make sure you have selected ‘Existing Customers’ tab, and then log in to your iiNet account using your username and password. After you checkout, your new mobile service will be automatically linked to your existing iiNet account, and you’ll be able to login to Toolbox with the same username. Your payment details may also be combined.
If you accidentally signed up as a new customer and you want to link your new mobile service with your existing iiNet account, please call us on 13 22 58 and we’ll be happy to help.
Can I get a discount when I bundle iiNet mobile and internet?
Yes! iiNet customers with an eligible mobile plan can save on their monthly mobile plan fee when they have a linked iiNet internet plan. See terms for further details.
If your current mobile plan is not eligible for a bundling discount, you can change to an eligible plan in Toolbox. Every time your invoice is calculated, we’ll check if you are eligible and give you the available discount for your eligible plan (as long as your iiNet internet plan remains connected).
If your mobile and internet plans are not linked in Toolbox, please call customer support on 13 22 58 to link accounts. Bundling discount applies from the next invoice after your eligible plans have been linked.
Terms & Conditions
Offer: 50% off mobile plan fees for first six months
For new iiNet mobile connections only. 50% off iiNet SIM Only mobile plan standard monthly fees for your first 6 months. Eligible plans: Available on Small 25GB, Medium 50GB and Large 100GB iiNet SIM Only Mobile plans. Offer duration: Must stay connected continuously on chosen plan for first 6 months. If you change or cancel your plan during first 6 months, remaining monthly discounts will be forfeited. Other offers: Cannot be used in conjunction with any other offers. Any bundling discounts for bundling iiNet mobile and iiNet internet plans will only apply after the Offer duration period. Personal use: Offer not for commercial, resale or transfer purposes, or exchangeable or redeemable for cash. Available until withdrawn. Offer subject to change.
Offer: Bundling discount
$5 off your monthly eligible mobile plan standard fees, for new and existing iiNet customers who link their Eligible mobile plan with an eligible internet plan. Eligible mobile plans: Medium 50GB and Large 100GB iiNet SIM Only Mobile plans. Eligible internet plans: NBN, Home Wireless Broadband, 5G Home Broadband, Ultra Broadband – Cable/FTTB/VDSL2, and FTTH plans. Other offers: Cannot be used in conjunction with any other offers. If any other offers or discounts apply on your eligible mobile plan, bundling discount will be paused until the end of that offer duration period. Linking plans: Linked accounts are shown in Toolbox. If either of your eligible mobile plan or eligible internet plan are not shown, please call Customer Support on 13 22 58 to link accounts. Bundling discount applies from the next invoice after your eligible plans have been linked. If your eligible internet plan is cancelled, becomes inactive or is unlinked from your eligible mobile plan, bundling discount is forfeited from your next invoice. Personal use: Offer not for commercial, resale or transfer purposes, or exchangeable or redeemable for cash. Available until withdrawn. Offer subject to change.
Offer: Free standard international calls from Australia to Ukraine
Offer: Free standard international mobile calls from Australia to Ukraine (+380) available to iiNet Mobile SIM Only customers from 04/03/2022 AEDT 12:01AM. Offer is available until withdrawn. Exclusions: premium calls, premium SMS, SMS, MMS, calls to satellite phones, and international roaming in Ukraine. Internet products are excluded from this offer. Services subject to device capabilities, network limitations and customer location. Prepaid customers must have an active mobile service. Personal use: Not for commercial or resale purposes. Offer is subject to change. If you have been charged for any valid calls to Ukraine during the Offer period, please call customer support on 13 22 58 and a relevant credit will be applied to your account.